Shipping policy

Shipping Policy for NICD COLLECTIVE

Thank you for shopping at NICD COLLECTIVE! We aim to provide you with a seamless shopping experience, including fast and reliable shipping options. Please review our shipping policy below:

Order Processing Time:

Online orders will be processed and shipped within 24 hours of receiving your order.

Pick-up orders will be available for collection between 1 to 12 hours after placing your order.

Shipping Destinations:

We currently ship exclusively within Australia.

Shipping is conducted via Australia Post for reliable and efficient delivery.

Shipping Rates:

Shipping rates are calculated based on the weight and dimensions of your order, as well as the delivery location within Australia.

Free shipping may be available for orders exceeding a certain value, as indicated during checkout.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking details. This allows you to monitor the progress of your delivery.

Delivery Times:

Delivery times may vary depending on your location within Australia. Typically, deliveries are expected within 2-7 business days after dispatch, depending on the destination.

International Shipping:

At this time, we do not offer international shipping outside of Australia.

Order Modifications and Cancellations:

Please contact us immediately if you need to modify or cancel your order. Once an order has been processed and shipped, modifications or cancellations may not be possible.

Damaged or Lost Shipments:

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you with a resolution.

If you have any questions about our shipping policy or require further assistance, please don’t hesitate to contact our customer service team at hello@nicdcollective.com.au .

By placing an order with NICD COLLECTIVE, you agree to adhere to the terms and conditions outlined in our shipping policy. We strive to ensure your order is delivered promptly and securely. Thank you for choosing NICD COLLECTIVE for your lash extension supply needs!

Note: This shipping policy is subject to change at any time without prior notice. Please review this policy periodically for updates.